Satisfaction Survey University Library KU Leuven
All KU Leuven students and staff members will receive an e-mailed invitation to participate in the survey. The questionnaire is available in Dutch and English, and is considerably shorter in comparison with 3 years ago. Participants can win a iPad 2 (16 GB) or one of the 10 book vouchers. The responses will be kept completely confidential.
The University Library uses the standardized questionnaire of LibQUAL +. This survey was designed by the Association of Research Libraries (ARL).
By participating in this survey the University Library will be able to benchmark the results of its survey with that of similar institutions in Belgium and abroad and with the results of the 2008 survey. The results (and action plans) will be published on the website of the University Library.
Surf to www.libqual.be for more information.