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Policy of the UB

Mission and strategic plan

With the guiding principles of the Mission of the University Library (Dutch only) a strategic plan is periodically established, with the area's of attention for that period. Currently the Pdf fileStrategic plan of the University Library (2010-2013) (Dutch only) applies.

Annual overviews

The annual overviews (Dutch only) give you a report on the functioning of the University Library.

Customer survey LibQUAL+

customer survey (Dutch only) held in 2008 measured the perception of the University Library's services and products. This resulted in a number of improvements. It is our intention to follow-up on our progression with a new survey.

Management- and advisory committees

Pdf fileOrganization chart (Dutch)

The following bodies are responsible for execution and support of the University Library's policy.

Within teams and libraries further daily matters are handled and suggestions for the management teams formulated.